Shipping

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Orders are printed to order so please allow up to 5 working days before your order will be shipped. Once your order is shipped you will receive it within 3-5 business days through An Post. You will receive an email once your order is dispatched containing your tracking information. Note - Orders are usually posted one day a week but if you need an order urgently get in touch and I will try my best to accommodate.

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All orders are sent through registered post with An Post, Ireland’s local postal service. All items have a tracking number and will be delivered by your local postal service and costs €6 in Ireland.

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Please email me on carolynwalshart@gmail.com should you wish to avail of an express service at an extra charge.

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I also have the option to pick up from me in Dublin 7 which is free and you can select this at checkout.

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Delivery times

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Ireland 2-4 working days.

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Delivery times are estimates and subject to local postal delays.

Customers are responsible for all custom and duty charges, if relevant please consult your government website for further information.

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International Post

I don't have an option for delivery outside of Ireland on my website but I do offer it so please get in touch if you wish to have something posted abroad and I will be able to accommodate you. But please note that I don't post frames or framed pieces outside of Ireland. 

Email - carolynwalshart@gmail.com

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Returns

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I am happy to accept your return once I am advised within 14 days of receipt. Returns are only valid when I am notified in advance and the item is returned to me within 28 days. Please email me at carolynwalshart@gmail.com to advise of return. Items must be returned in their original packaging and in perfect condition. Returns will be credited once received and returns policy adhered to.

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Unsuccessful delivery

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If your order is returned to me due to incorrect address or you were not home to accept a delivery, redelivery will take place following payment of new delivery costs or a refund will be given.

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Lost/Damaged items

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If your piece gets lost or damaged in transit, we will offer a replacement or full refund. An item is considered lost if there is no record of it after 28 days and it is confirmed missing by the postal carrier.

Cancellations

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If you wish to cancel your order, please respond to your confirmation email requesting cancelation or email me at carolynwalshart@gmail.com quoting your order number. If your order has not dispatched I will cancel your order and issue a refund. If your item has dispatched it will then fall under our returns policy.